Research Standards & Controls
Fact Finders maintains high standards throughout every stage of a research project. Quality is obtained by FFI’s careful management and attention to even the smallest details.

Quality at the data collection stage is ensured by:

  • Detailed review of questionnaire and pretesting
  • Interviewer training to probe, clarify, and accurately record all responses
  • Central telephoning
  • Interviewer monitoring by experienced supervisors
  • Client remote monitoring from your own office or home
  • Callback validation
  • Callback for not-at-home respondents

Quality at the data encoding & tabulation stage is ensured by:

  • 100% key punch verification & validation
  • Two project managers code open-ended questions
  • Upon completion, questionnaires are edited by supervisory staff
  • Computer data are cleared by the project manager
  • Careful review of all data banner & stub tabulations

From start to finish, FFI pays close attention to all possible sources of error, and we check and double check to make sure that every aspect of your study is complete and accurate.

Quality of analysis & reporting is ensured by:

  • Analysis and final report are completed by experienced researchers
  • Proper use of statistical procedures
  • Multiple review of all information
  • Easy to understand graphics and tables

Quality of focus group participation is ensured by:

  • All respondents are screened twice
  • Reminder cards and confirming calls for all recruited respondents
  • Clients’ confidentiality is always ensured